Key performance indicators
The Supervisory Board set MOEX KPIs for 2020 to measure performance in the core three areas:
- Financial efficiency: F&C income growth and cost control. F&C income grew by 31% to RUB 34.3 billion. Costs did not exceed the forecast. Their increase was significantly lower than the F&C income increase. As a result, the cost-to-income ratio decreased as compared to 2019, and financial efficiency was enhanced.
- Quality of infrastructure: ensuring of high-level accessibility and reliability of MOEX services, development of the risk management system and cybersecurity improvement. MOEX ensured smooth operation of its systems amid the pandemic and remote work of up to 90% of its employees. High market expectations of reliability, speed and productivity of MOEX systems were matched. Upon Y2020 results, MOEX systems availability was measured at 99.99%, similar to the previous three years. Besides, most of the planned measures were implemented to reduce operational risks and increase the reliability of operational business processes in the long run, as well as to improve compliance culture and information security.
- New products & services: trading time extension. An evening trading session was launched on the Equity Market in 2020. Demand for the service was strong, and it yielded extra trading volumes. Necessary arrangements were made to launch a morning session on the FX and Derivatives Markets in 2021.